There is nothing more irritating than having an important document to be printed but the HP printer comes up offline. This problem is quite common with loads of users going through it. At a time when one has to be at his or her productive best, this brings productivity to the bottom and causes serious work breaks. But you do not need to worry as troubleshooting the “HP printer is offline” problem is, most of the time, pretty simple.
In this blog, we present to you some troubleshooting methods that help get you back to an online and perfectly working HP printer.
Understanding HP Printer Offline Error
First of all, you need to understand your HP printer offline error. If your printer says your HP printer is offline, it just means that the computer is failing to make a connection to the printer. Many things can cause this problem, such as concerns about network connectivity, too old drivers, or an incorrect printer setting.
Steps to fix this offline error HP printer repair Dubai:
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Check if the printer is well connected:
The first thing to check when you encounter an HP printer offline error is the correct connection of the printer to your computer or network.
For USB HP Printer Repair Dubai:
- Make sure the USB connection is properly secured between the printer and the computer. If there is a need, use another USB port or cable.
- Turn your printer and computer off, wait for about a minute, and then turn them back on. This restarts the network.
Wireless HP printer repair Dubai:
- Confirm the network is good. Make sure that the printer and computer are using the same wireless network connection. You can verify the Printer’s Control panel to check on the status of this network connection.
- Turn off your router, printer, and computer. Turn on the router followed by the printer and the computer to reload the network connection.
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Set Printer as Default
This is when the printer is not set as well to be the default printer.
Windows HP Printer Repair Dubai:
- Open Control panel
- Click on “Devices and Printers.”
- Right-click your HP printer and “set as default printer.”
Mac HP Printer Repair Dubai:
- Open “System Preferences.”
- Click the “Printers & Scanners” option.
- Select your HP printer from the search results so you can make the printer your default selection.
- Viewing the printer status
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Never set the printer offline directly:
Windows HP Printer Repair Dubai:
- Click the Control Panel
- Click “Devices and Printers.”
- Right-click the printer model icon that you want to print using an HP printer.
- Click on “See what’s printing.”
- Click on the “Printer” menu bar. Then, clear the checkmark if the “Use Printer Offline” option is available.
Mac HP Printer Repair Dubai:
- Click “System Preferences.”
- Click on “Printers & Scanners.”
- Click on the HP printer you are using; the Print Queue will be opened.
- Make sure that Pause Printing is not checked under the Printer menu.
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Restart the Print Spooler Service (Windows)
Every print job that is sent to the printer and waiting to be printed is handled by the Print Spooler Service. There are high chance that after this service is restored, it will resolve the HP printer offline issue.
- Press Win + R to open the Run window.
- In the Run dialog box, enter services, msc, and then click OK.
- Keep scrolling within the Services window until you find “Print Spooler.”
- Right-click “Print Spooler” and select “Restart.”
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Install or Reinstall Updated Drivers of the Printer
The driver for the HP printer may be outdated or has become corrupt. As a result of this, you are experiencing an offline issue. A change of the driver will help you overcome these problems.
Updating Drivers for HP Printer Repair Dubai:
- Open Control Panel.
- Click on Device Manager.
- From within, click on “axing” to enlarge.
- Search for your HP printer.
- Right-click
Reinstall Drivers for HP Printer Repair Dubai:
- Click on the Start menu.
- Click “Devices and Printers” on the Control Panel.
- Right-click on the name of the HP printer and click on Remove Device.
- Visit HP’s web page to auto-detect the drivers that need to be installed.
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Run the HP Print and Scan Doctor:
For a lot of printing problems, HP provides diagnostic and resolution software that can be downloaded freely from their website.
- Visit the HP support site, locate the HP Print and Scan Doctor, and download and install the software.
- Once installed, run the utility; it will prompt you to follow the on-screen instructions to troubleshoot the offline error.
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Clearing Print Package
At times, the printer goes into the “off” state mainly due to one of the jobs in the print queue getting a hitch or a glitch. Just delete this hitch and the printer will return online.
Windows HP Printer Repair Dubai:
- Open the Control Panel.
- Open “Devices and Printers.”
- Right-click your HP printer and click “See what’s printing.”
- Click “Printer” from the menu bar and then click “Cancel All Documents.”
Mac HP Printer Repair Dubai:
- Go to “System Preferences.”
- Click “Printers & Scanners.”
- Click “Open Print Queue” next to the chosen HP printer.
- Cancel any stagnated print jobs.
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Firewall and Security Settings
Sometimes the problem occurs due to a firewall or other types of security software that try to block the communication between the printer and computer. Turning the firewall on and off will identify the reason this might happen.
- Go to the Control Panel.
- Click “System and Security,” then “Windows Firewall.”
- In “Windows Firewall,” on the left-side menu click “Turn Windows Firewall on or off.”
- Turn off the firewall then check to see if any changes occur to the printer’s status. Remember to turn on your firewall after your troubleshooting work is completed.
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Update Your Windows
Each update of your operating system will remove all the compatibility issues that may turn your printer offline and cause you to need HP printer repair Dubai.
- Go to the Settings app on your computer.
- Click on “Update & Security.”
- Click “Windows Update” and click any of the options new that are written as “Check for updates.”
- Install the given updates, and after that reboot your computer.
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Add a New Printer Port
Sometimes, printer port settings are not set up correctly. Mostly, adding a new printer port fixes this type of problem to avoid HP printer repair Dubai.
- Open Control Panel
- Type “Devices and Printer”
- Go to the printer name-right click.
- “Printer properties” click.
- Ports tab click.
- Click “Add Port,” and then click “Standard TCP/IP Port” from the listed ports; follow the directions in the wizard to add a new port.
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Reset the Printer
If the previous measures do not work out, then you might resort to resetting your printer to factory settings: This should fix your issues and you won’t need HP printer repair Dubai.
- Refer to your printer’s manual to find out exactly how you can perform a factory restore.
- Note: Doing a reset on the printer will delete all the settings done and then it reverts to preset.
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Re-install Printer
Re-installing the printer corrects any configuration problem that may be giving the status as offline.
Windows HP Printer Repair Dubai:
- Open the Control Panel.
- Go to “Devices and Printers.”
- Right-click on your printer with the name HP, and then click “Remove device.”
- Restart your computer.
- Reinstall the printer with the latest drivers available on the HP website.
Mac HP Printer repair Dubai:
- Open “System Preferences”
- “Printers & Scanners”
- Click on to highlight the HP Printer To delete it click the minus (-) at the bottom
- Restart the computer then
- Reinstall the printer using the downloaded current drivers from the HP website.
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Contact HP Printer Repair Dubai Support for ongoing
If the above ways to fix the error “printer offline” did not work and the status of your printer is still showing as offline, then that would be the right time to seek HP printer repair Dubai support for further advanced steps in troubleshooting and repairing your problem.
- Open support.hp.com.
- Contact HP Customer Support by hovering over the Contact options.
- Explain in detail about the issue and everything that you are personally going through at this point to solve this issue.
How to Avoid HP Printer Offline Problems in the Future
- Regular Maintenance: Clean the print heads at regular intervals, and check for firmware updates.
- Stable Network: Make sure that a reliable wireless network with a good signal is available in the region where the printer needs to be installed.
- Update Drivers: Keep on checking the updates for the printer drivers and their related software; install them periodically.
- Proper Shut-Down: Always make sure you shut down the printer and computer properly to keep them in their best condition and avoid all sorts of connectivity problems.
- Setting Check: This means that everything on your printer should be correctly configured, this activity, too, is to be checked once in a while.
Conclusion
The HP Printer offline error sounds like a big trouble, but it is a very simple issue. You just have to follow these steps of detailed troubleshooting in this tutorial to fix the problem with work efficiency and keep your printer always ready to print. Keep in mind that, in most of cases, running timely updates of your software avoids many such issues. And then, with all the other big issues, HP Printer Repair Dubai will come forward always to help you out with any HP printer issue. With that, we wish you a Happy Printing!